Essex County Council Cabinet Members
Dear Cabinet Members,
This emails purpose is to inform you all of a public blog I have created and will be filling with content in due course. This email will form part of that content as I will be publishing this.
The matters I will be writing about are regarding my families treatment by children’s services and my futile attempts afterwards at trying to get Essex County Council to investigate my complaint regarding this.
I have copied your Monitoring Officer, Paul Turner, in on this email, if any of you care enough to learn more about what my blog will be about he will be best placed to answer your questions as he has some knowledge regarding the history of my complaint.
I have already created a blog which while it contains roughly the same information the new blog contains it is written in such a way as it is difficult to understand. It’s purpose was more therapeutic, and it is written in such a way that comes across as if i’m begging Essex County Council to actually investigate, and to put things in place to safeguard children, as well as helping my children by acknowledging that their lived experiences are true.
I do not want any response to this email, I do not want any correspondence at all from anyone at Essex County Council regarding the matters involved. You are obviously within your rights to publicly address it and say whatever you want.
The new blog will be written solely for the general public and press. I am obviously aware of the risk of legal action from yourselves, and have indeed been threatened. This legal action would need to be a defamation case, with yourselves claiming I am guilty of libel. With that in mind my posts will all be written to enable me to answer “Yes” to the question “In court do I have enough evidence to conclusively prove what I am stating is the truth”. I actually have enough evidence that the case would not even be allowed to be heard in front of a Judge because there is absolutely no evidence that yourselves could use to even attempt to prove defamation.
Apart from letters to various Officers at ECC and a half finished outline of our story, the only content on my blog at present is regarding Kiran Box, a service manager so I will use that as an example. The link is here: https://essexcountycouncilexposed.com/kiran-box/
I have extensive paperwork, about a decade worth of clinic letters and notes outlining neurological findings on two of my children which prove that they both have something neurologically wrong with them that manifests with neurological physical problems. I also have a leading paediatric neurologist who in court would be able to provide me with a statement regarding this.
That part of my complaint was actually ‘investigated’ by Lynne Hooper, one of your service managers. I’ve put investigated into quotes because when a complaint is made your sole focus is on doing anything and everything to absolve yourselves of any blame, even if this means lying. Ms Hooper’s investigation consisted of her asking Kiran Box regarding refusing to look at my evidence and Kiran Box stating words to the effect of that she’d already seen all of the medical evidence. Meaning that all of the evidence that had been presented by Gabriel Lowrie and Billie Faulkner regarding two of my children’s physical problems was the entirety of the medical evidence that exists. Therefore when she refused to look at the clinic letters and other evidence from a paediatric neurologist at GOSH, actually I don’t know, she just stated the first time it was “so-called medical evidence” without looking at the clinic and diagnostic letters which outlined the neurological signs and diagnosis, and then 3 months later gleefully told me she’d refused to read a document containing medical evidence and myself begging her to contact the paediatric neurologist because I wrote about medical things.
You would have to ask her if she saw a decades worth of clinic letters that prove that two of my children have an upper motor neuron disorder before I attempted to present them to her, or take action against me and have her give evidence in court as to if she had already seen the extensive evidence from GOSH, and if she had how she came to the conclusion that i’d fabricated something being wrong with my children when a paediatric neurologist has stated over the course of ten years that they have an upper motor neuron condition. That is no longer any of my business.
I’m certain that ECC’s response would be that the matters outlined in that blog post were investigated and not upheld. Unfortunately your complaints team and the way you handle complaints is not fit for purpose. Your complaints department is full of maladministration and they are corrupt. Corrupt in the sense that the financial reward they get for the maladministration is to make themselves look good in order to keep in employment and progress further up the ECC career ladder. They do this by outright lying.
Stating that you investigated and it was not upheld with regards to what Kiran Box did would not work in any independent legal setting. Your investigation consisted of asking Kiran Box if she did anything wrong and accepting her answer fully without any kind of investigation whatsoever. That would be what your evidence that my blog post i’ve linked above is untrue would consist of.
My evidence that Kiran Box on two occasions in her role as an independent child protection co-ordinator, refused to look at a decades worth clinic letters from a paediatric neurologist at GOSH which prove that two of my children have an upper motor neuron condition which affects their mobility, which has had a named diagnosis in the past and will likely have another named diagnosis in the future. She then went on to place my children on a child protection plan which stated that i’d fabricated that there was something physically wrong and made them think there was.
I have evidence that shows that social workers then proceeded to over and over again tell my children there was nothing wrong with them and that i’d made it all up. I have evidence that shows that my children got extremely distressed at this and that social workers were happy to keep making them cry and scream and get distressed while my children were begging them to believe them that they do have something wrong because the doctor said so and most importantly because of the way they feel in their own bodies. This continued emotional abuse of my children caused a suicide attempt. Here are two links from my old blog:
None of that has been investigated by yourselves, you came up with a multitude of different reasons why you couldn’t, which rapidly changed, if you require any more details you can contact Paul Turner, i’ve absolutely no idea what the current excuse is, all of them have been false, I think we are up to 5 excuses that have now officially been disproved, the 6th was that some of my complaints were submitted late so they couldn’t investigate them. Again, this works in the context of yourselves controlling the narrative. It was one complaint, it was accepted by ECC and then some parts refused by ECC for reasons that are untrue and now disproved, so they just came up with more, that it was multiple complaints and it had been refused because it was late.
I’ll publish on my blog a single document that conclusively disproves all of that and shows that ECC are lying.
There is a huge disparity between what ECC is the truth and what the truth actually is. You can state that you haven’t investigated my childs attempted suicide because of whatever excuse you are currently using. It doesn’t change the fact that a child attempted suicide, named the actions of a social worker that caused the attempt, and ECC refused to investigate, now onto the 6th different excuse, all of them being false excuses.
When things go wrong, as a resident there is nothing you can do with regards to getting ECC to do anything. To the point where it has been stated many times that all of my complaints have been fully investigated and not upheld. Not true, and this would be extremely easy to prove it’s not true in a legal setting as ECC would need to present to court full details of investigations and findings.
Your complaints process is not evidence led, as proven by Kiran Box being able to control whether a complaint about her actions being upheld or not just by what she says. No independence, it’s not evidence based otherwise Lynne Hooper would have asked her why she put in the child protection plan that i’d been fabricating illness in my children when there is 10 years worth of evidence that proves otherwise.
All of Essex County Council’s officers have one main role, and that is to make the council look good. Social media is full of self congratulatory behaviour, the complaints team wasted £2500 of public money to buy themselves an award, absolutely everything is geared towards making the council look good. Not geared towards making a difference in the lives of residents, we don’t count.
The outstanding OFSTED for instance, that is just a tick box exercise based on a snapshot of time. The SEND OFSTED is still terrible, one of my children with autism has been absolutely failed by SEND and has been out of education for 4 years solely because ECC failed to put support in place to enable my child to have a statutory education. I will be reporting to OFSTED as I cannot complain directly to ECC.
The complaints department is so terrible that a year ago I submitted a compliment which is meant to be acknowledged within 5 working days. It’s been a year, don’t think it’s going to be acknowledged now. Solely because it came from me. The treatment i’ve received from your complaints department, and indeed your own monitoring officer, has played a part in my poor mental health. Paul Turner investigated your refusal to investigate my complaints and sought to see if they should be investigated or if there was any reason for not investigating them. He found they should be investigated as the 5th reason I was given was untrue, but then just asked Shamsun Noor if there was any other reason why they couldn’t be investigated and Shamsun Noor lied and said i’d submitted multiple complaints and they had been refused for being late.
Paul Turner just accepted that, even worse, I sent a lot of correspondence to him proving that it wasn’t true and Paul Turner didn’t even acknowledge my emails, he just absolutely ghosted me, which was incredibly cruel and incredibly damaging to my mental health. I withdrew a complaint i’d made against a councillor because of this and I will not be submitting a complaint regarding ECC failing to provide my child with a statutory education because there is absolutely no point when i’ve experienced first hand just how corrupt the system is.
How ECC controls everything and ECC’s interests as an organisation far outweighh a childs right to have their voice heard.
You use various sayings that involve putting the residents and children at the heart of everything you do. This is not true, we are collateral damage. Officers at the council are solely focused on the council’s reputation and making themselves and by default, the council, look good. The self congratulatory behaviour by your officers is absolutely disgraceful when put into context next to the fact that my child attempted suicide due to the conduct of your employees and it’s never even been investigated.
In fact a great deal of time and therefore money has been expended by yourselves in a 15 month campaign where I have been repeatedly treated like I am nothing, like my children are nothing, as you seek to make sure that what happened to my children is not investigated.
I have been threatened, I have been called names, you have indicated that myself and my children are lying, I have been the recipient of rude emails from your officers, I have been told so many lies that I actually intend to make a blog post where I detail all of those lies and show the evidence they are lies.
Above all else, something went terribly wrong 3 years ago and my children, myself, and my husband, were significantly harmed as a result. ECC has actively sought to cover this up, refusing to investigate, refusing to safeguard both my children and other children from the same happening to them. Refused to investigate the circumstances that led to a child attempting suicide, it is still possible my child may try again given the amount of emotional abuse my child suffered at the hands of your employees.
This was an attempt by one of my children to complain about the way my child was treated https://falsesexualallegations.wordpress.com/2020/12/28/my-childs-complaint/
You have refused to investigate this and this is something I will be reposting on my new blog as it is in the public interest to do so. Again, what you say regarding any complaints i’ve made regarding this being investigated and not upheld no longer have any meaning. The whole thing boils down to evidence, i’ve provided evidence that shows that an envelope Jo Prosser claims was placed into the wrong pigeonhole where it remained untouched for 6 weeks shows that someone who was not the receptionist who placed it in the pigeonhole, stated that it was “recieved” on the date it was delivered. Using Jo Prossers narrative that is impossible.
ECC would have to somehow come up with evidence to show how someone wrote that on an envelope while it lay untouched for 6 weeks in a pigeonhole behind reception at Goodman House. It is absolutely impossible. My evidence shows that, your only correspondence with me regarding the evidence is that you cannot investigate due to various different reasons, culminating in the most recent one that the complaint about it was submitted late, which isn’t true.
Still doesn’t change the fact that the evidence shows that what likely happened was that Jo Prosser received my child’s complaint on the day it was handed it after it was signed and dated by someone in her team who does admin and has the initial M, and then Jo Prosser decided not to action it as my child has autism and adhd and Jo Prosser decided my child wouldn’t follow it up anyway and my child isn’t important.
Also missing is Jo Prossers investigation when she did finally investigate, there is no written record at all. When the complaint was resubmitted, Jo Prosser didn’t even bother listening to a childs lived experience and investigating. Knowing full well she would be backed up by absolutely everyone at ECC, including the complaints department.
I am angry. I am angry at what happened, I am angry that Essex is our local authority and we don’t get to choose. I am angry that everywhere I see is ECC and their self congratulatory behaviour while knowing they drove my child to attempt suicide and then abused their power to avoid investigating it.
I am angry that absolutely nobody at ECC will challenge any of this behaviour. Pam Parkes is an executive director and I am almost 100% certain she would have been aware that the reason the complaints team were giving for not investigating was not true. Instead of challenging them and acting in the best interests of my family in her role of executive director, she instead skirted round the issue, rather badly I must add, allowing the complaints department to continue unchallenged with their narrative.
As already stated I do not want a response to this email. I have spent too much time and energy aiming my resources at yourselves in an attempt to safeguard not only my own children, but other vulnerable children and families in Essex, only to be continually lied about, treated appallingly, and threatened. This email is the last correspondence I will sent to anyone to do with ECC on this matter.
Absolutely everything that has happened, together with all the evidence I have that proves what i’m saying is true, will now be dealt with publically, on my blog, with other interested parties, and with a view to ending up in the press.
I have indisputable evidence to prove most of what I am saying. I can prove Kiran Box refused to look at the evidence I asked her to look at, twice, I can prove that evidence contained evidence from a paediatric neurologist proving that two of my children have physical difficulties. I can then prove that under fear of having my children removed from my care that I was forced to listen to social workers make my children cry and be incredibly distressed by telling them over and over again they had nothing wrong with them and that i’d made it up. I can prove that this directly led to my childs suicide attempt. I can prove that both what you have refused to investigate actually happened, that things went incredibly wrong and then were covered up by your complaints department inventing excuse after excuse to not investigate. I can prove that my children were emotionally abused by your employees, I can prove how much ongoing emotional harm that has caused and is still ongoing.
I can prove that I went over and above to try and get ECC to investigate, any excuses aside, the way that your officers talk on social media about residents at the heart of everything you do would indicate you would do anything possible to safeguard children, and do anything possible to put things right if things have gone wrong. I have so much evidence, literally dozens of emails that prove without any doubt that ECC have done and continue to do anything and everything in their power to cover up what happened, no matter how much harm it is continuing to cause to myself.
Hence this email being the last contact I will have with ECC on this matter as you are so toxic. When things go wrong ECC abuses it’s power to cover it up. Just look at the Kiran Box blog post, there is enough evidence just on there in the screenshots that show there is physical problems with one of my children that were known about and recorded and Kiran Box refused to look at them, causing ECC to emotionally abuse my whole family.
As stated I will not be contacting anyway at ECC regarding this again, although I will be continuing with my blog which will end up in the press. I am not scared of legal action as away from your cover ups and escape clauses from not holding yourselves accountable, the evidence I have is solid and reliable and will stand up in a legal setting, whereas your lies and falsehoods will not.
I am also doing this in an attempt to stop anymore children dying. You cannot put children at the heart of everything you do when you go to great lengths to cover up mistakes made that have significantly harmed children. That will be happening again and again.
ECC is rotten to the core, the ethos is solely about the protection of ECC’s reputation, absolutely nothing else matters.
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